What does it mean to “Help Out” a project or issue?
Clicking the “Help Out” button on an issue or organization page means
you’re committed to making a difference on the issue or supporting
the organization. For some of you, it may mean committing to learning
more. For others, you may be ready to take action today. On expanded
pages, we provide suggestions of things you can do immediately to
have an impact. We will continue to provide new opportunities to get
involved for those individuals committed to each organization and issue.
How can I get updates from PhilanthropX more/less frequently?
You can change the frequency of updates in the “Settings” tab
in your profile.
What’s on my profile and who can see it?
PhilanthropX allows you to share information about the issues and
organizations you care about. You can control what information
and activity is shared by choosing to remove content from
your profile. If you chose to log-in via Facebook, we make
things easier for you by automatically using your photo and
basic information. You can edit any of this.
PhilanthropX profiles are public and may be viewed by anyone on the web.
What organizations can join PhilanthropX?
PhilanthropX is open to all organizations or groups with a charitable
mission, from the soup kitchen down the street to a rural
health clinic in India. As a 501(c)(3) organization, we cannot
accept organizations whose primary activity is influencing
legislation or campaigning for political candidates. If you
have questions about your group’s eligibility, contact the PhilanthropX
How can I create a page for my organization or project?
To create a page for your organization and to become the
administrator, you must first sign up for a personal profile on
PhilanthropX. Once you create a personal profile, you can “Add an
Organization” from the “Account” dropdown in the top navigation
How does PhilanthropX choose which organizations have expanded profiles?
We are piloting a different style of profile based on user
feedback. Drawn from our list of suggested organizations, we’ve
chosen a sample that includes organizations that work across
different issue areas and vary in size, scope, and age. We will
use the information from this pilot in order to help us refine
profile pages and roll-out an improved design to more
organizations. If your organization has an expanded profile
and you have a content correction, please contact us here.
Read more about our expanded profiles.
My organization already has a profile. How can I become the administrator?
You can become the administrator by clicking on “Is This Your
Organization” on your organization’s page.
What does it mean to be the administrator of an organization's profile?
As the administrator of a typical organization profile, you
can edit organizational information (e.g., Mission, Vision).
Each organization can have one administrator.
On our pilot expanded profiles, PhilanthropX writers profile the
organization. If you are an administrator of an organization
with an expanded page and you have a correction or addition
to make, please contact us here. We are
experimenting with this new type of profile and would love
Why doesn’t my organization’s profile page have a donate button?
PhilanthropX can only process donations for registered 501(c)(3) organizations.
To receive donations, you must provide your organization’s EIN
as registered with the IRS by clicking on “Edit this page”
and entering the number in “Settings.” If you do not know
your organization’s EIN, you can search for it here. If you
have questions related to donations through PhilanthropX, you can
contact us here
Questions about PhilanthropX
How does PhilanthropX work?
PhilanthropX is a social network that helps people find high-quality
non-profits and take meaningful action. We enable people to
find organizations and similarly minded people working on
important causes in the United States and across the world.
Over 15,000 organizations from across the globe have signed
up for PhilanthropX to share their work and the stories of the people
How are you different from other online platforms?
PhilanthropX aims to help people use their personal interests and
social network to find the best non-profits out there. Once
PhilanthropX users have connected to these groups, we help provide
meaningful opportunities to support their work, and in doing
so, positively affect the world.
If you have feedback on how we can best help you build these
lasting relationships, please let us know!
What does PhilanthropX mean?
PhilanthropX means "to come together" in the West African language of
Is PhilanthropX a non-profit organization?
Yes. PhilanthropX is a registered 501(c)(3) organization.
How are donations processed?
Donations on PhilanthropX are processed
by Network for
Good, a nonprofit, donor advised fund. A 4.75% grant is
made to Network for Good with each donation transaction to fund
its mission and help support the expense of maintaining the
technology to process and distribute your donations.
Users can choose to include an optional donation to PhilanthropX, a
registered 501(c)(3) organization, in the donation process. Your
donation is tax deductible to the full extent of the law.
If you have questions related to the donation process, please
What does it mean to include an optional donation to PhilanthropX?
PhilanthropX is a registered 501(c)(3) charitable organization working
to connect individuals and organizations who want to change the
world. A tax-deductible donation to PhilanthropX covers operational
expenses and processing fees associated with your gift.
How does PhilanthropX choose the organizations suggested to users?
PhilanthropX is an open platform that welcomes all organizations with a
clear social or environmental mission. The PhilanthropX team has worked
with experts in the field to identify highly effective organizations
working in nearly 250 issue areas. This is an ongoing process and
we appreciate all input and feedback. You can send us feedback here.
How will my nonprofit organization receive funds from donations made through this site?
Donations to US nonprofits are processed by our nonprofit
for Good; an industry leader in processing online
donations with a charitable giving system that is approved by
Business Bureau Wise Giving Alliance (BBB). Payment for
donations made to your nonprofit are sent on the 15th of each
month and will include all donations made in the previous
month. For example, donations processed in February will be
paid on March 15th. Checks will be sent to your nonprofit's
address as listed in GuideStar and will include an insert
describing the sources of all donations.
To change the address listed for your nonprofit profile in
here. Updates to that form will be shared with Network for
Good for future payments.
To access donor information, you can login
for Good's donation tracking report here. You will need to
establish a login using your charity's nine-digit EIN
number. Once you are registered, you will have access to a
real-time online report detailing information about your
donors who have chosen to share their contact
information. Network for Good encourages you to reach out to
them directly and provide information about how their donation
is being used to support your mission.
To get your donations more quickly (and to save paper!), have
them sent to you electronically via electronic funds transfer,
also called EFT. You can sign
Why are some issue pages longer than others?
We’re currently experimenting with PhilanthropX-written introductions
to issues. We’ve piloted this with a subset of popular issues
and are soliciting user feedback on whether this additional
information is useful before rolling it out to more issues.
Please let us know what you think!
Why are some organization pages longer than others?
We’re currently experimenting with expanded profiles that are
written by PhilanthropX, based on publicly available information.
We’re constantly learning more about what users want and what
will be most effective for the organizations on our site.
Our goal is to help the reader quickly understand the basics
of what the organization does and what it has achieved.
We’ve heard that this kind of information would be valuable to
users. Currently individuals can access financial information
on sites like Guidestar and Charity Navigator and in-depth
information on organizations’ websites, but we’ve heard that
people often need a concise, layman’s description of an
organization. This is what we’ve attempted to provide.
In addition, expanded profiles include suggestions on what
committed users can do to support these organizations. After
users find compelling organizations, we want them to be able
to quickly and easily know how to support them further.
We would love to hear what you think about these expanded
organization pages. We will take your feedback to continue